What size should I buy?

We provide size guides for each product. If you're unsure, share your dog's weight and measurements and our team will recommend the ideal fit.

Can I cancel my order?

If your order has not been dispatched, we can usually cancel it. Please contact us as soon as possible and we’ll assist you.

What size dog bed, harness or coat does my dog need?

Sizing depends on your dog's measurements. We offer detailed size guides, and our team can recommend the right size based on breed and body shape.

Are your dog beds and accessories suitable for dogs with allergies or sensitive skin?

Yes. Many of our beds, blankets and accessories use hypoallergenic or gentle materials suitable for dogs with sensitivities.

How do I clean and care for Slickers Doghouse products?

Most beds and coats have removable or wipe-clean covers, and clothing can usually be washed on a gentle cycle. Care instructions are provided on each product page.

Are your products suitable for coastal and outdoor adventures?

Yes. Based in Padstow, we specialise in products that withstand coastal conditions, including waterproof beds, durable harnesses, and protective gear.

Do you offer dog life jackets and safety accessories for water activities?

We stock buoyant, adjustable dog life jackets with strong rescue handles and high-visibility panels, ideal for swimming, paddleboarding and boating.

Can I bring my dog into your Padstow store?

Yes! Dogs are always welcome in our Padstow store. We also offer in-person fittings and personalised product advice.

Do you ship across the UK and how long does delivery take?

Yes, we ship UK-wide. Most orders arrive within 2–4 working days depending on the selected delivery method.

What are your most popular products for new dog owners?

New dog owners love our adjustable harnesses, durable leads, natural treats, waterproof beds and puppy-safe toys.

How do I choose the right harness for my dog?

Consider your dog’s chest measurement, breed shape, and walking behaviour. No-pull harnesses offer more control, while padded harnesses improve comfort.

Are your treats natural and suitable for sensitive stomachs?

Most of our treats are grain-free, minimally processed and made from natural ingredients. We also stock puppy-friendly and hypoallergenic options.

What products do you recommend for travelling with dogs?

Popular travel essentials include car harnesses, dog seat belts, carriers, waterproof blankets, and collapsible bowls.

Do you offer seasonal products and Christmas gifts?

Yes. Our Christmas Shop features festive toys, cosy blankets, stocking fillers, and gift bundles.

What makes Slickers Doghouse different from other pet stores?

We specialise in premium, durable dog products tailored to coastal living. With expert fitting advice and a dog-friendly Padstow store, we provide exceptional product knowledge and service.

What is the shipping policy?

We use trusted courier partners and offer several delivery options at checkout. Full details are available on our Shipping Policy page.

Do you ship overseas?

Yes, we offer international shipping to selected countries. Delivery times vary depending on location.

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Slickers Pledge

As nature lovers, we are on a mission to provide eco-friendly, sustainable products for our planet as well as our dogs. We endeavour to provide products that are as natural and organic as possible.

Many of our dog products are handmade and manufactured in the UK, and we actively support UK trade and industry.

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