If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

We offer size guides for each product and our team can help you choose the right fit based on your dog’s breed, measurements and shape. If you’re unsure, send us your dog’s weight, chest and neck measurements and we’ll recommend the best size.

Yes. Many of our products use hypoallergenic, natural or non-irritating materials. Waterproof beds, fleece blankets and breathable harnesses are particularly good for sensitive dogs. If your dog has specific needs, we can help recommend suitable options.

Most beds, blankets and harnesses come with removable or wipe-clean covers. Clothing can usually be washed on a gentle cycle. Specific care instructions are listed on each product page. If you need help, contact our team and we’ll advise based on the item.

Yes. Based in Padstow, we specialise in durable products designed for the coast - including waterproof dog beds, adventure harnesses, reflective gear, and life jackets. Our ranges are selected to perform in wet, windy and sandy conditions.

We stock buoyant, adjustable life jackets designed for paddleboarding, boating and swimming. They provide strong lift support, rescue handles and high visibility on the water.

Absolutely - dogs are always welcome. Our team can help with fittings, sizing, and product recommendations tailored to your dog’s needs.

Yes, we ship nationwide. Standard delivery is typically 2–4 working days. Some handmade or special-order products may take a little longer, and delivery times are always shown at checkout.

Best-selling essentials include adjustable harnesses, durable leads, waterproof beds, natural treats and enrichment toys. Our Puppy Essentials range includes safe, gentle products ideal for young dogs.

Consider your dog’s chest measurement, walking style and level of pulling. No-pull and padded harnesses offer more control, while lightweight harnesses suit smaller or nervous dogs. Our team can advise on the best option.

Most of our treats are grain-free, minimally processed and made with simple ingredients. We also offer puppy-safe treats and natural chews for dogs with dietary sensitivities.

Top travel essentials include car harnesses, dog seat belts, travel blankets, collapsible bowls, and carriers or slings for puppies and senior dogs. The Dog Travel collection covers everything you need for car journeys and holidays.

Yes. Our Christmas Shop features festive toys, cosy blankets, gift bundles and stocking fillers. These collections are extremely popular, so early shopping is recommended.

We specialise in high-quality, long-lasting products chosen to suit active dogs and coastal living. With expert knowledge, a dog-friendly Padstow store, and a curated range of trusted brands, we focus on comfort, durability and performance.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.